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Terms

Terms of Service

By purchasing our services you agree to the following terms and conditions:

Renewal

In order to ensure uninterrupted service to your website, the service contract will automatically renew unless canceled by the site owner. Alliance Web Site Solutions requests that cancellation requests be made via phone or email at least 2 weeks prior to the date of renewal. Alliance Web Site Solutions will acknowledge the cancellation notice within 24 hours of receipt. Your satisfaction is important to us and Alliance Web Site Solutions will honor all requests promptly. If you do not receive acknowledgment, please contact a representative as soon as possible.

Refunds

Alliance Web Site Solutions web hosting services carry an unconditional 30 day satisfaction guarantee. If you are dissatisfied for any reason within the first 30 days of service, please contact us by phone or email for a full and immediate refund. If you wish to retain your domain name, the cost of your domain name will be deducted from your refund.

Acceptable Use Policy

Alliance Web Site Solutions reserves the right to refuse service to any site at our sole discretion. Although we do not believe in censorship, Alliance Web Site Solutions does not allow the following types of sites:

    Any content which is not legal in the United States
    Websites containing explicit pornographic material
    Racist or hate-related websites
    "Warez" sites, including but not limited to any copyrighted software or music files
    Sites which provide methods for circumventing copy protection 
("cracks", key codes, serial numbers, decoder chips, etc...) are also not permitted. 

Unsolicited Email (spam) and Bulk Email

Alliance Web Site Solutions will not host websites which are advertised through unsolicited email, excessive newsgroup cross posting, or off-topic newsgroup posts. What is considered spam is determined at the sole discretion of Alliance Web Site Solutions. We will make every effort to work with our customers to insure that legitimate websites are not shut down due to what may be wrongly interpreted as unsolicited mail. Although we are first and foremost an advocate of our customers, sites in flagrant violation of this policy will be shutdown without a refund of any kind. In addition, to protect the quality of service for all of our customers, any bulk emailing that adversely affects the performance of our shared mail servers will be either discontinued or moved, pending customer approval, to one of our list server or dedicated server plans.

Bandwidth and Overages

Each hosting plan is allocated a specific amount of network and system resources which is clearly specified on the Alliance Web Site Solutions website. We realize that from time to time, customers may have unanticipated circumstances which cause their websites to use more bandwidth, disk space, or other resources than they have been allocated with their plan. In extreme cases, such overages may result in additional charges or the request to upgrade your service to a more suitable plan. Alliance Web Site Solutions will make every effort to contact you to prevent any unexpected charges or service interruptions. If the resources required by your website negatively impact other customers in our shared hosting environment, we may take steps, including possible temporary suspension of service, to restore normal server operations. Under all circumstances, suspension of service is an absolute last resort and we will make every effort to work with our customers to insure continuous and trouble-free service.

Copyright

As a responsible web developer, our actions in response to reported copyright infringement and intellectual property violations are governed by the Digital Millennium Copyright Act (DMCA). Information on the DMCA can be found at the following URL: <http://www.copyright.gov/legislation/dmca.pdf>

 
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Thank you for visiting Alliance Web Site Solutions in Oconomowoc, Wisconsin. Proudly serving our local Wisconsin communities including 
(but not limited to): Waukesha, Milwaukee, Delafield, Lake Country,  Hartford, Heartland, Oconomowoc, Brookfield, New Berlin, Muskego,  Mequon, Sussex,  Holy Hill, Germantown,  Pewaukee, Merton, Wales, Dousman, Wisconsin web designers.
© 2002 - 2008 ALLIANCE Web Site Solutions. All rights reserved. Last Update:05/12/2008